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Recognize (and enjoy) the Startup Seesaw

March 28, 2010 by DaveSchappell

Fuck yeah.

I just had an amazing week.  It started out with an unhealthy dose of stress that led to incredible productivity at the beginning of the week.  We then had some unforecastable good things start to happen for the business (Note: “what Google gives, Google can take away”).  Finally, we made one of those small changes that more than doubled sales conversions — what was remarkable is that it wasn’t even one of ‘those changes’ that we were sure was going to work — instead, it was just something that we thought looked better, and that Daryn and I actually argued about a bit.  But, Harold‘s input was well-founded, and the results are incontrovertible.

That isn’t what this post is about, though.

This post is about the tremendous lows I was feeling prior to all of this (last week?).  And, a year ago, those lows could have really thrown me for a loop.  But now, I’m much more aware of them, and I often think that “if I’m this low today, then there must be some great stuff about to happen.”  Well, as always, I’m now in the middle of the great stuff.  I have to hope it’s only the beginning of a wicked, long wave, not just a short surge.

For now, I’ll enjoy the high.  I recommend that other startup leaders develop their ability to recognize their highs and lows and learn to work through them because there’s always the opposite waiting, right around the corner.

Filed Under: Startup Advice

Want Entrepreneur Advice over coffee? That’ll be $1,000

February 14, 2010 by DaveSchappell

I’ve been wrestling with this one for a while, and I think many entrepreneurs have as well. See, as soon as you start a company, raise some money, and launch your business, suddenly people want to ‘buy you coffee/lunch’ to ‘pick your brain’ and ‘get networking introductions’.

I can appreciate that. I did it too. But, when you’re accommodating (as I, Andy Sack, Marcelo Calbucci, Joe Heitzeberg, and many others try to be), you tend to get overwhelmed with the requests. And, then, my days disappear on me, I end up working nights to catch up, and sit here on the weekend with 5-10 favors in my inbox which take 1-2+ hours to complete (I met with a woman last week, who I really liked… I told her I’d be happy to make some intros… she wrote back with 9 companies in the list… acck!)

So, here’s my offer:

  1. I’ll meet with you for free, at Hops and Chops (I helped organize it for exactly this purpose… sort of a lightweight office hours… I think Andy Sack created Seattle Open Coffee for the same reason) or another Seattle startup event that I happen to attend. I’ll be happy to talk with you, give you advice, and make any in-person intros, assuming the other folks are there in person. But, that’s it. Don’t ask for more, because it comes at the expense of my family, loved ones, and personal sanity.
  2. You pay me $1,000 for up to 3 hours of my time talking with you about entrepreneurship. That will likely be spread over two 1-hour meetings, and another hour of my time making introductions, if I think they’re warranted. If I don’t, I’ll be honest with you, and we’ll spend that last hour working on your plans, or whatever. Then, when you’ve started your company and booked your first $1,000 in revenues, I’ll give you $700 back. That’s it. I want you to get off your ass and build whatever it is your dreaming up. But, if you don’t, I keep your money, because you took up 3 hours that I could have been spending on other tasks. Sound fair? Do I think my advice is worth $100-333/hour? No! But, you seem to think I’ll help you somehow, and I likely will — and, if you don’t want to pay, there are tons of other folks around who will surely help you.

I look forward to any feedback about this setup. I’m sure it will upset some, but I’m not sure why — I’m still out there, and incredibly available. But, there’s now a market rate on my “premium services”, and it comes with a 70% refund, assuming you deliver the goods!

Filed Under: Startup Advice Tagged With: entrepreneur, mentorship, networking

topics for future entrepreneur talks

January 12, 2010 by DaveSchappell

Unanswerable startup questions
1) bay area or ______ (seattle, boston, new york, austin, topeka…)
2) can you be successful as a part-time entrepreneur (while working at BigCo)?
3) ruby or _____
4) wordpress or _____
5) is _____ good for SEO (this one’s a little bit more answerable, but still requires that you do a bit of research, and make quick non-fully-informed decision)
6) lifestyle business or venture capital?
7) when to give up?
8) profitability or growth?
9) is content or design more important?
10) what metrics to track?  best things for dashboard?
11) ad-supported or fee-based/freemium?
12) rackspace, AWS, or _______
13) paypal or ______
14) scrum, waterfall, or chaos?
15) in-house or off-shore devs?
16) PR firm or do it yourself
17) …

Things Entrepreneurs Say (and what they mean)
1) it’s going great
2) the last few months have been awesome
3) we’re making great progress
4) the team’s really coming together
5) we’re still relatively small, but growing quickly
6) we’ve had x# record revenue months in a row
7) traffic’s continuing to grow
8) we’re angel funded
9) we pay market rates
10) equity compensation included
11) looking for rock-star developers
12) looking for CTO who’s hands-on
13) looking for interns
14) i love my VC/investors/advisors
15) everyone in the company is in marketing
16) everyone helps with CS support
17) …

Job Description of a Founder/CEO
1) …

Filed Under: Startup Advice Tagged With: speaking, speeches, talks

My Advice- Take Startup Advice from folks working in Startups

April 9, 2009 by DaveSchappell

If you have to make binary tradeoffs on who to take your advice from, I’d recommend that you take it from someone who’s in the trenches, like Glenn Kelman, Andy Liu, or Ev Williams (and here) as their feedback may be a little moister, with recent blood, sweat, and tears (that is, if they have time to talk with you — my hunch is that you’ll be more likely to get a 4 sentence e-mail, as they won’t have the time to prepare for and attend a multi-day conference).

Filed Under: Startup Advice

Lessons from the startup road

January 16, 2008 by DaveSchappell

Yes, I know — my blogging has suffered in the last few weeks.

To our TeachStreet investors, trust me when I say that that’s a good thing. What it means is that we’re pushing extremely hard to meet our self-set goals. And, we’ve made incredible progress, and are still on pace for our launch aspirations (with regard to quality, coverage and timing).

To friends and family, I’m doing my best! If you haven’t heard from me, it’s not because I haven’t thought of you. Nor is it because I’d prefer to not be with you. Rather, it’s because this creation is a lot of work. I probably told you that I expected it to be hard, but I’ve always been one to learn by doing, as you know.

Which leads me to a post from Seth Godin that I thought was apt — he talks about how with new/important creations (in his post, he’s referring to the iPhone… in our case, we’re talking about our much more humble undertaking, TeachStreet) there are always many times where it would be much easier to just say “forget it”, and everyone would breathe huge sighs of relief, and move on.

However, we don’t do that — we can’t do that. We know the risks, and the odds of failure. But we also know how great it would be to make our dreams a reality. And how much hard work, stress, and yes… fun… it is, to give it a herculean effort.

So, that’s why my posting’s been more sporadic. See you in a few years 😉

Filed Under: Startup Advice

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