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Recruiting and Interviewing Tips for Early Stage Startups

May 6, 2014 by DaveSchappell

recruiting a great team

As part of my time with startups at AWS Office/Mentor sessions, I’m often asked to give a presentation on some interviewing and recruiting tips for startups. The advice is actually pretty germane to all recruiting.  This presentation can be found here (having issues getting the embed to work directly on my blog…).

End of day, recruiting for me is about a few things:

  1. Know what you’re recruiting for.  Of course, you need to know what specific skills you want for the role.  But more important, you need to know the culture you want for your team, and the types of people you want.  Then you have to set the bar for greatness and be 100% sure you nail your must-haves, and that the candidate raises the bar on at least a few dimensions.
  2. Know what you’re going to ask the candidates.  You should have prepared before the interview, and have your questions planned (and you should have used your questions with candidates previously, so that you know what a great answer looks like)
  3. Use a behavioral interviewing technique.  Once you know what you’re looking for, ask repeatedly for them to give you examples from their past where they demonstrated those characteristics.  Dig into their answers. Ask them what their role was on the team.  How did they know they achieved the goal, or failed.  What did they do change based on what they learned, and what was the person’s specific ownership/deliver element with that?
  4. Take a lot of notes during the interview.  What did you ask?  How did they answer?  Develop shorthand for flagging the good and bad, so you can distill it later, and/or ask follow-on questions.
  5. Develop a firm opinion.  Are they a strong hire?  A Hire?  A No Hire?  Or, a dreaded Strong No Hire?  Be ready to explain to the other interviewers why you said so, and be able to explain the questions you asked, and where they fell short.  This is where your notes are critical.

There are a few other tips/tricks in there:

  • Some questions I almost always ask at the beginning/end of interviews, and why, such as “What did you do to prepare for this interview?”, “What 3 changes do you think we need to make to our product, to blow away our customers”, and “What 3 adjectives would your past co-workers/managers use to describe you?”
  • How to structure interview loops, and why I recommend interviewing many candidates at once, if possible – it makes it so much easier to spot passion and preparedness when you interview several candidates on the same day, or in succession.
  • How to prepare all of the interviewers (everyone should have assigned characteristics to interview for; everyone should agree that they will independently determine a hire/no-hire vote with detail supporting it; debrief within 24 hours)
  • Why spending more than 2 minutes on a resume walk-thru is lazy/pointless, and a way to get a quick overview, but force them to tell you the story of why it makes sense that your role is perfect for them (and you)
  • What to look for with references (evidences of ‘greatness’; dig on anything where they aren’t raving about a candidate; everyone has dev areas)

Recruiting and Hiring the Amazon Way — Avoid Ten Common Recruiting Mistakes from Dave Schappell

Hiring for Startups (by @DaveSchappell) from Dave Schappell

I mentioned it on the final slide of the presentation, but it benefited greatly from contributions from Neil Roseman and Mark Suster (noticing a trend here?) — and another awesome post from Brett Hurt (founder at both BazaarVoice and CoreMetrics).

Filed Under: Startup Advice Tagged With: culture, interviewing, recruiting

Neil Patel’s wrong about why you don’t have a job

January 12, 2011 by DaveSchappell

Entrepreneur and blogger extraordinaire Neil Patel just wrote a post called “You’re the reason why you don’t have a job“.  I saw the tweet, and clicked over, expecting him to talk about your lack of passion, innovative thinking, creativity and the like.

Instead, he covered the mundane basics — things like having a 2-page (or shorter resume), personalizing your cover letters/intro mails, being on time, networking, etc.

I think the things he covered are the oxygen of job-hunting and interviewing — that is, if you aren’t doing those, you are going to be out of luck forEVER in today’s economy.

I think the real reasons that most people don’t have jobs go far beyond his list — these are the types of things that really get the door opened, and people paying attention:

1) Show Passion!  Your cover letter should contain your login/profile for the website (if it’s a consumer web company), your top idea(s) as to how to improve the experience, questions you have about things that puzzle you about the company, and more — show that you’ve dug in and are willing to question the status quo.

2) Go beyond networking.  Have back-channel feedback loops installed (i.e. ask a friend to introduce you, even if you’ve already made an initial outreach).  Get active on blog comments and/or tweet streams.  Show passion in user communities (i.e. if you’re an active Twilio-an, you’re much more likely to be noticed in the interview loop)

3) Volunteer/make a bold offer.  No one wants people to work for free (at least, ethical employers don’t want that), but we DO appreciate people who are willing to make us offers we can’t refuse.  That, plus a strong background, passion for our work, and social justification (#2 above), make it much easier to pull the trigger.

4) Get off your ass!  So many people sit around ‘waiting for people to hire them’; they’re the same people who bitch and moan about being asked to put in extra effort once they’re hired.  Get used to selling yourself, your skills, your abilities, and your passions — no one else is going to do it for you.

Also, refer to my ‘how to hire/fire at startups‘ — focus on the inverse of many of my examples — look for things that are trigger points in the relationship, and then just think the inverse.

Filed Under: Life Advice Tagged With: career, hiring, interviewing, job hunting, recruiting

Ernest Shackleton got 3,000 Applicants for this Job Posting

January 11, 2011 by DaveSchappell

I’m having a great time at the Founders Institute event tonight in Seattle. I really enjoyed this image that Dan Fine included in his presentation, of an advertisement that Ernest Shackleton posted for explorers for his ship. It read:

“Men wanted for hazardous journey.  Small wages.  Bitter Cold.  Long months of complete darkness.  Constant danger.  Safe return doubtful.  Honour and recognition in case of success.”

I LOVE that!  Remind me to edit our TeachStreet job descriptions going forward 🙂

Filed Under: Startup Advice Tagged With: hiring, interviewing, recruiting

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